Privacy Policy

Last updated: February 2026

1. Information We Collect

We collect information you provide when making bookings (name, email, phone, ID details), as well as usage data (pages visited, search queries, device information).

2. How We Use Your Data

• Process and manage your bookings
• Send booking confirmations and updates
• Improve our platform and services
• Respond to your enquiries
• Detect and prevent fraud

3. Data Sharing

We share your booking details with the accommodation provider to fulfill your reservation. We do not sell your personal data to third parties.

4. Payment Security

Payment processing is handled by PCI-DSS compliant partners (Khalti, eSewa, Fonepay, Razorpay). We do not store credit card or debit card numbers.

5. Cookies

We use essential cookies for platform functionality and analytics cookies to understand usage patterns.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at privacy@bookgarum.com.

7. Contact

For privacy-related enquiries: privacy@bookgarum.com